How to update your Billing Method with E-xact

E-xact's billing system has two payment method options to choose from: credit card or ACH. If ACH is selected, validation is required through either Plaid or a $0.01 microdeposit transaction.

Here's an overview of the process:

1. Open the Email from E-xact with the subject line: E-xact Transactions (Canada) Ltd. is requesting your payment information.
   

2. Click on the "Add Payment Method" button.
   
   

3. Select either "Credit Card" or "ACH" as your preferred payment method.
   
   
   

4. If you choose "Credit Card," enter your credit card details and click "Save”.
   
   

5. If you choose "ACH," you will need to provide your bank account information and routing number. You can either validate your account through Plaid or by opting for a $0.01 microdeposit transaction.
   
   
   
   a. Verify Instantly: Plaid will prompt you to login to the bank account to validate your account:
   Verify
   
   
   
   b. Manually: If you choose this option, you will receive a $0.01 microdeposit to the bank account. The microdeposit descriptor will need to be emailed to E-xact at support@e-xact.com. It is six characters long and starts with an “SM”. The microdeposit usually appears within two business days:
   
   
   
   
   If you have any questions or encounter any issues during the process, please contact E-xact Customer Support for assistance at support@e-xact.com.